How companies bring a great authoring experience to headless by making their (React, Angular or Vue) SPA editable.
The headless CMS approach is great for so many reasons, but it is a step backwards for the authoring experience. Sure, authors can fill out forms and change labels, but it's much harder for them to create landing pages, build rich experiences that drive engagement, or change the structure of the website. So you need to make an informed decision and choose either the benefits of Headless, or a quality authoring experience.
Or do you? Some Magnolia partners and customers have been striking out in an innovative direction that I would like to share with you: they are bringing a visual authoring experience to Headless. I also want to tease a new technology in development at Magnolia which takes the Headless authoring experience to the next level: the Visual SPA Editor. (And for why a SPA is great frontend for headless, check out Gijs Edelbroek's article.)
Three things are missing for marketers and other content authors in a Headless CMS: context, live preview, and creative control. These are the three things that a WYSIWYG Visual Page Editor provides.
An author often needs to understand where content will actually appear on the website, in order to create the appropriate content, to decide e.g. how long, or how detailed it should be. Without a clear context, an author can be afraid to edit content, not knowing what impact it would have, worried about "breaking the site". I spoke with one company that only let their developers edit the content on their CMS!
Authors often need to see how content will look in the final website, as they want to craft a convincing experience. They also want to preview personalization on different audiences. Without this, an author needs to constantly switch back and forth from editing to the preview system. I even heard of a case where the author would simply publish their content-in-progress to the live website because no internal preview system was available. I guess a few site visitors were pretty suprised at the "creative process" they got to witness.
There is only so much an author can do with the rigid forms and richtext fields of a Headless CMS. However, a Visual Page Editor empowers authors. It enables them to place the components that they need, where they need them. They can even build responsive layouts. With a page tree, a content author can create and manage the structure of a digital experience. Without this control, many site changes will require additional software development work.
The result is that your authors feel disconnected from the customer experience, and that's a bad thing. They can feel out-of-control, nervous about messing things up, blocked from being able to really do their job, or simply confused about "how the whole thing works". This can cause serious problems when rolling out a new CMS, if the people who will be using it the most don't like it.
Petr Palas, the CEO of a headless CMS writes: "If you do not change how you think about content, your project is destined for a failure" and says authors must "Break the WYSIWYG addiction". I disagree. Authors should not be forced to work with a limiting user interface. Long live visual What-You-See-Is-What-You-Get!
Caveat: Some projects & teams do not require the above features. In the following cases standard Headless can be a good fit:
The Magnolia Page Editor was designed to give non-technical authors a powerful tool to build digital experiences by themselves. Usually these digital experiences are delivered as completely rendered HTML web pages to desktop and mobile web browsers. But now, customers have realized that they can leverage that same tool (and the same content & layout choices that authors make) in a Headless context. Instead of delivering rendered HTML, they deliver just the raw content and layout information, usually as JSON, via simple REST APIs.
Now authors can create great content, developers can work with the hottest technologies, and your content can be delivered on all current and future channels.
WIN x 3.
At Magnolia, we want to make it easy for you to follow this pattern, and provide a best practice approach where possible. That's why I'm happy to inform you that we are developing this feature, with one important improvement.
Our customers' approach brings control and context, but not a high-fidelity live preview. The components in the Page Editor typically have a simple printout of the content, with minimal styling. If the component provides an interactive component, it might not be interactive in the Page Editor. If the preview is good, it's due to a developer spending extra time to maintain two template files, one to be used in the page editor, one to be used in the actual SPA.
Our approach takes the final step: The Page Editor shows the actual running SPA, a perfect preview. Developers need only create one template file (in React or Angular), because it's used both in the live production website, and in the Page Editor.
We have both React and Angular flavors in development. If you are working on a project where this approach is relevant, now is a good time to get in touch to share your requirements and wishes.
You can reach me at firstname.lastname@example.org